Kent Rhodes: The Family Business Consulting Group
Culture is how we do things around here. The three Levels of Culture from Edgar Schein
Artifacts
Espoused values
Underlying assumptions
Culture is difficult to identify when you are inside of it. Organizations confuse climate and culture:
Climate comes from the outside and tends to be more temporary
Culture is what is happening internally and more difficult to change
Resources
Books
Organizational Culture and Leadership* by Edgar Schein
Diagnosing and Changing Organizational Culture* by Kim Cameron and Robert Quinn
Articles
The Trader Joe’s Experience by Mark Mallinger and Gerry Rossy
Recognizing Organizational Culture in Managing Change by Mark Mallinger, Don Goodwin, and Tetsuya O’Hara
The Competitive Advantage of Culture in a Family Business by Kelly LeCouvie and Kent Rhodes
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