Did you know that a 5% increase in customer retention can boost profits by 25-95%?
Today, let’s talk about churn – because if you’re bleeding customers faster than you’re bringing them in, you’re in trouble.
Today’s Q&A tackles a killer question: “How do I stop losing customers?”
High churn can make or break your business, and I’m laying down what you need to do to tackle it head-on. You might wanna take notes because I’m laying out the strategies to keep your customers happy, loyal, and paying month after month.
We’ll also go over why knowing your churn rate is critical, the magic of tracking customer feedback, and how just a small bump in retaining the clients you already have can send your profits through the roof!
Do you think you’ve got your retention strategy locked down? Let’s find out.