Today, we will be breaking down ZoomInfo. We cover how ZoomInfo differs from traditional CRM businesses, its unique gross margin profile, and their special go-to-market muscle.

To help break down ZoomInfo, host Jesse Pujji is joined by its CEO, Henry Schuck.

Show Notes
[00:00:00] – Introduction
[00:02:35] – [First question] – What is ZoomInfo and their current scale
[00:04:19] – The problem that ZoomInfo solves and an overview of their product
[00:07:23] – A consumer-friendly description of what ZoomInfo is
[00:11:13] – The value unlock their database provides salespeople
[00:13:28] – Big milestones when bootstrapping the business and their history
[00:19:20] – Big problems that had to be solved when building the business
[00:21:26] – Giving us a sense of the data market today
[00:23:58] – Whether or not they play in a competitive landscape
[00:26:36] – The P&L of ZoomInfo and metrics he pays attention to
[00:28:18] – Getting the data for their database and the costs associated with it
[00:30:03] – Improving their service the more data they accumulate
[00:31:48] – Overview of their contracts when offering the service to a business
[00:32:35] – Various components of their sales and marketing strategy
[00:35:35] – Same day sales cycles and how that manifests itself in ZoomInfo
[00:38:48] – What separates ZoomInfo; they sell to sellers and their velocity
[00:40:31] – Their approach to M&A in strategy, valuation, and funding
[00:44:16] – Things they say no to when it comes to M&A
[00:47:19] – How they approached the funding side of their acquisitions
[00:48:06] – Why they chose to go public
[00:49:52] – Notable moments in how the business responded to the pandemic
[00:52:24] – Key factors that would allow ZoomInfo to double their market cap in ten years
[00:54:03] – Potential opportunities in AI and data science sectors
[00:55:20] – What keeps him up at night in regards to their future success
[00:57:12] – Ways he invests in his abilities that other CEOs could learn from
[00:57:54] – Whether or not BigTech poses a threat to their data accumulation
[01:01:48] – Lessons for builders and investors when studying ZoomInfo’s story
[01:03:28] – Learn more about their space; A World of DaaS Podcast